New Runtime Crashing

Ryan_Nisbet · January 12, 2021, 6:00pm

Hi,

I have been trying the new runtime in Appgyver preview and the Testflight version of my app and it constantly crashes. It seems to happen when it is communicating with the API I have linked it to. It makes the app unusable.

I have updated all of the components to match is there something I’m missing?

App ID: 125481

IOS

Updates:
Jan 13: Unable to access Appgyver’s mobile or desktop app previews. Just a never-ending spinning wheel.

Bryony · January 13, 2021, 9:39pm

Also experiencing the preview app timeouts / endless spinner right now

Mevi · January 20, 2021, 2:34pm

Hi! These issues should be fixed now, if anyone still experiences these, please let us know!

Dan · January 21, 2021, 9:20am

Hi @Mevi ,

I am still unable to use your main AppGyver app, I can still only use the AG Legend App, not sure if this is related.

Dan

Mevi · January 22, 2021, 8:15am

Hi! What problem are you experiencing?

Dan · January 22, 2021, 8:31am

Hi Mevi,

In the Appgyver app, after selecting my app, I just get the spinning wheel, the app never opens. It’s the same on iPhone and Android.

Johannes · January 22, 2021, 4:15pm

Hi Dan,

I had this already when I copied and pasted a flow and did not adjusted the output node references. → they were pointing to a non-existing one which caused the same issue you are describing.
(it was different with the old runtime for me)
Maybe its worth to check the flows?

Best,
Jo

Dan · January 22, 2021, 8:56pm

Hi Jo,

Thank you for your reply. I am still not able to make it work. It still won’t open the app. it’s been like this since the main update.

Johannes · January 22, 2021, 9:33pm

Two additional ideas:

For some reason, I did not had the “hide Spinner” function after the app started. Did you check whether you call it in Canvas?
Are you doing anything in your app before “hide spinner” executes? If yes, did you try to test purposes to remove this completely so see whether anything loads?

Dan · January 25, 2021, 9:26am

Thank you Jo for your help, I still can’t it to work.

@Mevi is there a chance you can look at my app. App Id is 156736 and see if you can find the reason.

Dan

Harri_Sarsa · January 25, 2021, 9:55am

Just a note to everyone, we’re working on issues at least related to this and will let you know once we have some updates to try out!

Harri_Sarsa · January 26, 2021, 12:10pm

@Dan we did some tweaks and it’s now possible to load but still takes 30 sec and sometimes fails; working on further improvements!

Dan · January 26, 2021, 12:26pm

Hi @Harri_Sarsa, Yep the app just loaded, it did take around 30 sec as you said, but it opened. Thank you for trying to fix this, much appreciated.

Dan

Harri_Sarsa · January 27, 2021, 3:15pm

The app load should no longer time out; next is improving the load speed!

Dan · January 27, 2021, 11:35pm

Thanks @ Harri for the update. Much appreciated.

Not sure if this is related or a bug, but page variables does not open with the assigned value in the new version. I my case images.